Frequently asked questions
- Combeenation
- Developer
- FAQ
General
The first step is to register on the platform. You can then get started right away and test the platform free of charge for 30 days. Don't worry, the test phase is not automatically extended. Register now for free.
With the Combeenation platform, companies or digital agencies can quickly and easily create product configurators. No matter if in 2D or 3D. In addition, you have access to a 3D viewer and augmented reality.
There are basically no restrictions in terms of requirements or product complexity. The combination of extensive platform functions and seamless expandability with user-defined code gives developers maximum flexibility and support.
Combeenation configurators are long-term maintainable and extendable. Here you can see references that have been implemented with the platform.
No. You need only an up-to-date browser to develop on the platform and to use the configurator. Both the Combeenation platform and the finished configurator run exclusively in the cloud. No local installation is required.
Combeenation uses Microsoft Azure Cloud technology. Here, the configurator data is stored in European data centers. Communication with the end device is always encrypted via TLS.
Account
You will get access to the platform through registration. For the registration it is not necessary to deposit a payment method (credit card, etc.). Click here to register
Yes, there is a test account. You can test the platform free of charge for 30 days. Simply register without any obligations and off you go. Register now.
There are no costs - not even hidden costs - for registration. The monthly costs for using the platform are only incurred if you decide to continue using it after the 30-day trial period. Don't worry, the trial period is not automatically extended. We will always inform you clearly before any costs are incurred. Register now for free.
There is no commitment when you register. You can use the platform free of charge for 30 days. Don't worry, the test phase is not automatically extended.
Prices & Costs
Registration and use of the platform is free of charge for the first 30 days. The monthly costs for using the platform are only incurred if you decide to continue using it after the 30-day test phase. Don't worry, the test phase is not automatically extended.
Configurator building
Currently, it is not possible without technical knowledge. Web or JavaScript developers are capable of building configurators using the platform. For support in this, we recommend consulting our Developer Documentation, our forum, or tutorial videos.
With the help of a demonstration project created for these purposes, a savvy web or JavaScript developer should be able to get up to speed quickly. Click here for examples with hourly estimates.
We recommend defining all configuration options in an Excel file. A filter used at runtime ensures that only valid configuration options are displayed.
Interfaces, import & export
We currently offer complete integrations for some store systems. In most cases, you only need to install the corresponding plugin from the shop store and integrate the configurator into your online store. You can find detailed technical instructions in our documentation.
For individual solutions, we provide a flexible checkout type, which transfers the data to the integrated website. From there, the data can be received and processed. If you need help with this, we are at your disposal.
You have the option of uploading data directly via the upload dialog. If the data is dynamic and changes frequently, we also offer an automated data import.
This is done via a publicly accessible REST endpoint interface, which should be protected via authentication (e.g., API token). The time for the update can be freely chosen.
Currently we recommend CSV, XLS, XLSX.
UI/UX
The Combeenation platform's design editor allows you to design your page areas in an easy and appealing way. This is done through a graphical user interface that provides a selection of controls that allow you to customize the look of your page according to your preferences. But you can also add familiar design components such as accordions or tab panels very easily and then customize them visually. You can choose colors, fonts, and all other features of the individual controls either directly or visually through individual CSS styles.
Yes. Components allow you to control which values are output or used for calculations. This applies not only to languages and currencies; you can also change colors or fonts, for example.
Changing what already exists is easier than starting with a blank sheet. We follow this strategy not only with our configurators but also on the Combeenation platform. That's why we provide you with a template that contains best-practice examples of navigation and usable controls, but also important configurator features such as checkout and internationalization. You can start with this template and then not only adapt it visually but also change and extend it.
The Combeenation platform's design editor offers an extensive selection of page areas and controls that you can use to build your desired configurator design. You can design the look of these elements entirely according to your ideas and adapt them directly to your CI in two ways: You can choose properties such as colors, fonts, spacing, or margins directly or use your own individual CSS styles. You can find more information about the styling of the selectable components in the Combeenation platform documentation under Control DOM & CSS classes.
3D models
The easiest way is to use our 3D service, which will create 3D models for you. But there are also many different providers for the creation of 3D models. Please note that web-ready 3D models are required for use on the website, not high-end models that are often used in architecture or for advertising. Here you will find guide prices to give you an approximate feel for what a 3D visualization may cost.
Very important: the 3D models must be suitable for the web: on the one hand, small, low-poly meshes optimized for WebGL so they load quickly over the internet, on the other hand, with details that are important for your product.
CAD files are a very good basis for creating 3D models. However, CAD files do not have textures (surfaces, materials and colors), which must first be created.
Support
Combeenation provides a Developer Documentation, a forum, and video tutorials for all platform users. Depending on the type of account, additional support is available in the form of email assistance or a Personal Account Manager. For more information, please refer to our pricing overview.
Yes, the platform is under constant development. You can view the version history. Features requested by the community will be considered according to a rating system.
Feedback is welcome via the forum or directly to feedback@combeenation.com. We welcome all feedback. Please note that we do not answer questions on this mail address.
Want to learn more about the technical features?
Our platform offers a wide range of unique functions, features and interfaces from which you can choose individually to perfectly adapt your configurator to your requirements.
Do you already know our webinars?
We are happy to share our configurator know-how with you and offer a wide range of free webinars on various topics. Take this opportunity to learn more.
TO THE WEBINARSTips for your individual configurator implementation
In our documentation, you will find detailed explanations that will help you with your next project.
TO THE DOCUMENTATIONReady to take off
with our platform?
Why not take a look at our Combeenation platform for yourself - arrange a no-obligation meeting now or register directly.
REQUEST NOW REGISTER